Customer Service

Shipping & Delivery
Coast Clothing Company ships all "regular shipping" orders as soon as possible, depending on what day the order is placed, usually within 24hrs.  If an order is placed Friday-Sunday, the order will ship the next business day.  All "Priority or Overnite Shipping" orders placed before 2pm Monday - Friday PST, will ship that day; placed after that time will ship the following day.
Privacy & Security
Coast Clothing Company makes every effort to ensure the privacy of our customer's personal information.  Coast Clothing Company and CoastClothingCo.com does not and will not sell ANY information to other parties.  If you have any questions or concerns regarding this matter, please feel free to contact us at shop@coastclothingco.com, use our Contact Us form on the website, or call us.
Returns & Replacements
Any and all Returns or exchanges must be authorized through Coast Clothing Co. BEFORE you send it back.  If you receive your order and it is not the item you ordered, you need a different size or color, is defective; please call us immediately or email us shop@coastclothingco.com to receive your return/exchange authorization #.
Ordering

For your convenience, CoastClothingCo.com has provided this online website for you to search our catalog and place an order online, 24 hours a day, 7 days a week (excluding the occaisional downtime for updating inventory and/or site maintenence).  You are able to add items to your cart and complete your purchase completely online by setting up an account and using a credit card.

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. CoastClothingCo.com does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use CoastClothingCo.com only with involvement of a parent or guardian. CoastClothingCo.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Payment, Pricing & Promotions

Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the List Price may be provided by the merchant.

With respect to items sold by CoastClothingCo.com, we cannot confirm the price of an item until you order; however, we do charge your credit card once your order is placed.. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:

* If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
* If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

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Updating Account Information